Last updated: January 2026
At ReelCarousel, we want you to be completely satisfied with your purchase. All payments are processed securely through Paddle, our Merchant of Record, which will appear on your credit card or bank statement. As Paddle is the Merchant of Record, the refund policy is governed by Paddle's terms.
You may request a refund within 14 days of your purchase. To request a refund, please contact Paddle's support. All refunds are processed in accordance with Paddle's Consumer Terms and Conditions.
To request a refund, please contact Paddle directly at paddle.com/help or email us at minoerick120@gmail.com and we will assist you in contacting Paddle.
Refunds are processed by Paddle using the same payment method as your original transaction. Processing times may vary depending on your bank or payment provider.
You can cancel your subscription at any time through your account settings or by contacting Paddle. Upon cancellation, you will retain access to premium features until the end of your current billing period.
If you have any questions about our Refund Policy or need assistance, please contact us at minoerick120@gmail.com.